A day or two ago I wrote about and incident my wife had at the mall in RainForest Cafe. I had emailed Landry’s Restaurants, owners of RainForest cafe, and actually received a quick response back (today).  I have emailed my phone number back to them, lets see how this progresses.

Emailed received:

Good Afternoon,
Thank you for taking the time to express your inquiries regarding our restaurant. Guest feedback is very important to us because guest satisfaction is our number one priority.
In order to act on your concerns, we need your phone number. Please reply to this e-mail, with the best phone number to reach you.
Your patronage is greatly appreciated.
Sincerely yours,
Rosie Hernandez
Customer Relations Representative
Landry’s Restaurants, Inc.
http://www.landrysrestaurants.com